Phoenix House is a CQC-registered residential care home in Worcester, run by April Rai Limited and registered since July 2021.
Care and support offered: Learning disabilities.
The contact details shown are for the provider’s head office (April Rai Limited), as published by the CQC.
Contact the provider directly to check availability, eligibility and costs – this information changes and is best confirmed with them.
CQC inspection rating
Not yet inspected by the CQC under its current registration (registered 12 July 2021). The rating below was awarded before that – to a previous provider or at a previous address – and is shown for history only.
Requires improvement Previous overall rating, published 10 October 2019
- SafeRequires improvement
- EffectiveRequires improvement
- CaringGood
- ResponsiveGood
- Well-ledRequires improvement
View the full CQC profile and inspection reports. Contains CQC data © Care Quality Commission. CQC location ID 1-10867338350. Always check the CQC website for the latest rating. This listing is built from the CQC’s public register and has not been checked or claimed by the provider.
CQC rating history
- Requires improvementJuly 2019 · latest
- GoodApril 2016
Overall ratings published by the Care Quality Commission for this location.
Compare all care homes in Worcester by CQC rating →
Good to know: paying for a care home
- £23,250 is the lineIn England you usually pay for your own care if your savings are above £23,250. If they fall below that, your council might be able to help.
- A needs assessment is freeIt works out what care you need, and anyone can ask their council for one.
- Your home may countYou may have to sell your home to pay for a care home, unless your partner carries on living in it. With a deferred payment agreement the council pays and you repay later, when the home is sold.
- NHS continuing healthcare is free and not means-testedSome people with long-term complex health needs qualify for care arranged and funded solely by the NHS, in their own home or in a care home. It starts with a checklist, then a full assessment.
This is general guidance for England, not information about this provider. Source: NHS – Paying for your own care; NHS – NHS continuing healthcare. Checked 4 October 2026.
