Welcome House – The Chestnuts is a CQC-registered residential care home in Rochester and registered since January 2011.
Care and support offered: Mental health conditions.
Contact the provider directly to check availability, eligibility and costs – this information changes and is best confirmed with them.
CQC inspection rating
Inadequate Overall rating, published 25 September 2025
- SafeInadequate
- EffectiveRequires improvement
- CaringInadequate
- ResponsiveRequires improvement
- Well-ledInadequate
View the full CQC profile and inspection reports. Contains CQC data © Care Quality Commission. CQC location ID 1-125730630. Always check the CQC website for the latest rating. This listing is built from the CQC’s public register and has not been checked or claimed by the provider.
CQC rating history
- InadequateSeptember 2025 · latest
- Requires improvementJanuary 2020
- GoodMay 2017
- GoodAugust 2015
Overall ratings published by the Care Quality Commission for this location.
All health and care services in Rochester →
Compare all care homes in Medway by CQC rating →
Good to know: paying for a care home
- £23,250 is the lineIn England you usually pay for your own care if your savings are above £23,250. If they fall below that, your council might be able to help.
- A needs assessment is freeIt works out what care you need, and anyone can ask their council for one.
- Your home may countYou may have to sell your home to pay for a care home, unless your partner carries on living in it. With a deferred payment agreement the council pays and you repay later, when the home is sold.
- NHS continuing healthcare is free and not means-testedSome people with long-term complex health needs qualify for care arranged and funded solely by the NHS, in their own home or in a care home. It starts with a checklist, then a full assessment.
This is general guidance for England, not information about this provider. Source: NHS – Paying for your own care; NHS – NHS continuing healthcare. Checked 4 October 2026.
Features
Location
More services from the same provider
- Welcome House – Gillingham HomesResidential care home · GillinghamCQC: Good
- Welcome House – Leeza CourtResidential care home · GillinghamCQC: Inadequate
- Welcome House – Nickleby LodgeResidential care home · RochesterCQC: Requires improvement
- Welcome House – Ruby LodgeResidential care home · GravesendCQC: Good
