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Home care agencies in Bury St Edmunds

There are 23 CQC-registered home care agencies in Bury St Edmunds (including Ixworth, Nowton and Ingham) listed on Docorix. 13 currently hold a CQC rating: 11 rated Good or Outstanding, 2 Requires improvement and 0 Inadequate. 10 have not yet been rated under their current registration.

CQC register data updated 4 October 2026 · ratings link to each provider’s official CQC report

  • Outstanding3
  • Good8
  • Requires improvement2
  • Inadequate0
  • Not yet rated10
Showing 23 of 23
  1. Bury Home Care Home care agency · Bury St Edmunds Council-run CQC: Outstanding 01284758561
  2. Hilltop House (Domiciliary Care) Home care agency · Bury St Edmunds Independent CQC: Outstanding 01284724979
  3. Trinity Homecare (East of England) Home care agency · Bury St Edmunds Independent CQC: Outstanding 01284756516
  4. Blackbourne View Home care agency · Bury St Edmunds Independent CQC: Good 01359235135
  5. Helping Hands Bury St Edmunds Home care agency · Bury St Edmunds Independent CQC: Good 01284334049
  6. Home Instead Bury St Edmunds Home care agency · Bury St Edmunds Independent CQC: Good 01284658100
  7. Lifetree Homecare Home care agency · Bury St Edmunds Independent CQC: Good 01284330379
  8. Mencap – West Suffolk Domiciliary Care Agency Home care agency · Bury St Edmunds Charity / not-for-profit CQC: Good 01284719692
  9. Oxlip House Home care agency · Bury St Edmunds Charity / not-for-profit CQC: Good 01284764864
  10. PentaCare (West Suffolk) Home care agency · Bury St Edmunds Independent CQC: Good 01284336136
  11. Yourlife (Bury) Home care agency · Bury St Edmunds Independent CQC: Good 01284760489
  12. Availl (Bury St Edmunds) Home care agency · Bury St Edmunds Independent CQC: Requires improvement 01284630575
  13. FitzRoy Supported Living Suffolk Home care agency · Bury St Edmunds Charity / not-for-profit CQC: Requires improvement 07896891174
  14. Assured Optimal Care – Main Office Home care agency · Bury St Edmunds Independent Not yet rated 01284338685
  15. Bury St Edmunds Home care agency · Bury St Edmunds Independent Not yet rated 01284331666
  16. Calm 365 Healthcare Home care agency · Bury St Edmunds Independent Not yet rated 07860412413
  17. CoVista Living Ltd (The Courtyard) Home care agency · Bury St Edmunds Independent Not yet rated 01359231188
  18. Hartewell Homecare Home care agency · Bury St Edmunds Independent Not yet rated 01284636681
  19. Lots of Care Home care agency · Bury St Edmunds Independent Not yet rated 07415806053
  20. Maplewood Independent Living Home care agency · Bury St Edmunds Independent Not yet rated 01284634114
  21. Multi-Care Community Services Suffolk Home care agency · Bury St Edmunds Independent Not yet rated 01284247042
  22. Nurse Next Door Bury St Edmunds Home care agency · Bury St Edmunds Independent Not yet rated 07539494378
  23. SylvianCare Bury St Edmunds Home care agency · Bury St Edmunds Independent Not yet rated 01284365588

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Order: official CQC rating only – Outstanding first, then Good. Providers cannot pay to appear higher.

Top 10 home care agencies in Bury St Edmunds by CQC rating

How we rank: only by the official CQC rating – Outstanding first, then Good, most recently inspected first. Providers cannot pay to appear here. Services the CQC has not yet rated are listed further down the page.

  1. Hilltop House (Domiciliary Care) Outstanding IP32

    Rated Outstanding for Caring and Well-led. Rating published April 2020.

  2. Bury Home Care Outstanding IP33

    Rated Outstanding for Responsive and Well-led. Rating published July 2019.

  3. Trinity Homecare (East of England) Outstanding IP29

    Rated Outstanding for Responsive and Well-led. Rating published December 2018.

  4. PentaCare (West Suffolk) Good IP33

    Rated Good in all five areas the CQC inspects. Rating published May 2026.

  5. Yourlife (Bury) Good IP33

    Rated Good overall by the CQC. Rating published November 2025.

  6. Home Instead Bury St Edmunds Good IP33

    Rated Good in all five areas the CQC inspects. Rating published February 2023.

  7. Lifetree Homecare Good IP31

    Rated Good in all five areas the CQC inspects. Rating published February 2023.

  8. Helping Hands Bury St Edmunds Good IP33

    Rated Good in all five areas the CQC inspects. Rating published September 2021.

  9. Oxlip House Good IP32

    Rated Good in all five areas the CQC inspects. Rating published August 2019.

  10. Blackbourne View Good IP31

    Rated Good in all five areas the CQC inspects. Rating published July 2018.

Choosing home care agencies in Bury St Edmunds

Home care agencies send care workers to help with washing, dressing, meals and medication in your own home. Ask about minimum visit lengths, how continuity of carers is maintained, what happens if a carer is late, and whether the agency works with your local council. The CQC rating shows how the agency performed at its last inspection.

Frequently asked questions

How many home care agencies are there in Bury St Edmunds?

Docorix lists 23 CQC-registered home care agencies in Bury St Edmunds, taken from the Care Quality Commission register (last updated 4 October 2026).

Which home care agencies in Bury St Edmunds are rated Outstanding?

3 are currently rated Outstanding by the CQC: Bury Home Care, Hilltop House (Domiciliary Care) and Trinity Homecare (East of England).

Where do these ratings come from?

Ratings are published by the Care Quality Commission, the independent regulator of health and adult social care in England. We show each provider’s current rating with its publication date and link to the full CQC report. Contains CQC data © Care Quality Commission.