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Home care agencies in South Norfolk

There are 18 CQC-registered home care agencies in South Norfolk (including Wymondham, Diss and Costessey) listed on Docorix. 12 currently hold a CQC rating: 10 rated Good or Outstanding, 2 Requires improvement and 0 Inadequate. 6 have not yet been rated under their current registration. Together they are registered for 20 beds.

CQC register data updated 4 October 2026 · ratings link to each provider’s official CQC report

  • Outstanding1
  • Good9
  • Requires improvement2
  • Inadequate0
  • Not yet rated6
Showing 18 of 18
  1. Home Instead Mid Norfolk Home care agency · Norwich Independent CQC: Outstanding 01953306965
  2. Bee Home Care Home care agency · Norwich Independent CQC: Good 01603331729
  3. Complete Caring Home care agency · Wymondham Independent CQC: Good 02037694956
  4. Dell Care Home care agency · Wymondham Independent CQC: Good 07825894171
  5. Grays Fair Court Home care agency · Norwich · 20 beds Council-run CQC: Good 01603819805
  6. Kingsley Home Care Services Home care agency · Diss Independent CQC: Good 01379313112
  7. Long Stratton Supported Living Home care agency · Norwich Charity / not-for-profit CQC: Good 01508530820
  8. Master Care Home care agency · Norwich Independent CQC: Good 01603380341
  9. PCT Care Services Ltd Head Office Home care agency · Wymondham Independent CQC: Good 01953602299
  10. The Home Team Home care agency · Norwich Independent CQC: Good 01603926465
  11. Almond Tree Care Home care agency · Norwich Independent CQC: Requires improvement 01508578807
  12. Sunrise Healthcare Home care agency · Diss Independent CQC: Requires improvement 01379641250
  13. Acorn 2 Oak Care Home care agency · Wymondham Independent Not yet rated 07871352962
  14. East Point Care Wymondham Home care agency · Wymondham Independent Not yet rated 01953605364
  15. Mercylink Care Norfolk Home care agency · Diss Independent Not yet rated 07365273990
  16. Norwich Home care agency · Norwich Independent Not yet rated 07440323869
  17. Pulms Home care agency · Norwich Independent Not yet rated 07858909783
  18. Rose Care Norfolk Home care agency · Norwich Independent Not yet rated 01603337997

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Order: official CQC rating only – Outstanding first, then Good. Providers cannot pay to appear higher.

Top 10 home care agencies in South Norfolk by CQC rating

How we rank: only by the official CQC rating – Outstanding first, then Good, most recently inspected first. Providers cannot pay to appear here. Services the CQC has not yet rated are listed further down the page.

  1. Home Instead Mid Norfolk Outstanding NR9

    Rated Outstanding for Safe, Effective, Caring, Responsive and Well-led. Rating published September 2026.

  2. Dell Care Good NR18

    Rated Good in all five areas the CQC inspects. Rating published March 2026.

  3. Master Care Good NR9

    Rated Good in all five areas the CQC inspects. Rating published September 2024.

  4. Bee Home Care Good NR14

    Rated Good in all five areas the CQC inspects. Rating published August 2024.

  5. The Home Team Good NR14

    Rated Good in all five areas the CQC inspects. Rating published December 2022.

  6. Grays Fair Court Good NR5

    Rated Good in all five areas the CQC inspects. Rating published June 2022.

  7. Kingsley Home Care Services Good IP22

    Rated Good in all five areas the CQC inspects. Rating published March 2022.

  8. Complete Caring Good NR18

    Rated Good in all five areas the CQC inspects. Rating published July 2019.

  9. Long Stratton Supported Living Good NR15

    Rated Good in all five areas the CQC inspects. Rating published July 2019.

  10. PCT Care Services Ltd Head Office Good NR18

    Rated Good overall by the CQC. Rating published April 2019.

Choosing home care agencies in South Norfolk

Home care agencies send care workers to help with washing, dressing, meals and medication in your own home. Ask about minimum visit lengths, how continuity of carers is maintained, what happens if a carer is late, and whether the agency works with your local council. The CQC rating shows how the agency performed at its last inspection.

Frequently asked questions

How many home care agencies are there in South Norfolk?

Docorix lists 18 CQC-registered home care agencies in South Norfolk, taken from the Care Quality Commission register (last updated 4 October 2026).

Which home care agencies in South Norfolk are rated Outstanding?

Home Instead Mid Norfolk is the only one of the home care agencies in South Norfolk currently rated Outstanding by the CQC.

Where do these ratings come from?

Ratings are published by the Care Quality Commission, the independent regulator of health and adult social care in England. We show each provider’s current rating with its publication date and link to the full CQC report. Contains CQC data © Care Quality Commission.