There are 61 CQC-registered home care agencies in Telford and Wrekin (including Oakengates, Madeley and Hollinswood and Randlay) listed on Docorix. 36 currently hold a CQC rating: 31 rated Good or Outstanding, 5 Requires improvement and 0 Inadequate. 25 have not yet been rated under their current registration.
CQC register data updated 5 October 2026 · ratings link to each provider’s official CQC report
- Home Instead Independent CQC: Outstanding 01952581112
- 18 Holt Coppice Independent CQC: Good 07427572415
- Advantage Healthcare West Midlands Independent CQC: Good 01952278291
- Be Happy Support Registered Office Independent CQC: Good 07446987026
- Beaumaris Healthcare Independent CQC: Good 01952814707
- Community Support Service Council-run CQC: Good 01952381317
- Creative Support – Telford & Shropshire Independent CQC: Good 01952506918
- Empowering U (Telford & Shropshire) Independent CQC: Good 01952980800
- Enliva Homecare (Telford and South Staffs) Independent CQC: Good 01952219912
- HF Trust Shropshire Charity / not-for-profit CQC: Good 01952435840
- Helping Hands DCS Independent CQC: Good 01952872530
- ICCM Ltd – Telford Independent CQC: Good 01952230006
- Ideal Home Care Independent CQC: Good 07960038538
- JAM Care Independent CQC: Good 01902932950
- Jennifer M Whittall Independent CQC: Good 01952290353
- Kensington Community Care Shropshire Independent CQC: Good 01952953569
- Komplex Care Independent CQC: Good 01952781111
- Lettershanner Independent CQC: Good 01952288393
- Lexrae Support Independent CQC: Good 01902912899
- Neighbourly Helpers Independent CQC: Good 07435884840
- Noble Live-in Care Independent CQC: Good 03331212601
- Paradigm Health & Social Care Limited – Telford Independent CQC: Good 08442578989
- Peace of Mind Homecare Services Independent CQC: Good 01952630431
- Phoenix Care Independent CQC: Good 01952641753
- Priority Care (Shropshire) Independent CQC: Good 01952253052
- Quil Care Group Independent CQC: Good 01952872910
- Sanctuary Supported Living (Oleander House) Independent CQC: Good 07442530592
- Supreme Homecare Independent CQC: Good 01952216700
- Swanton Community Services Shropshire, Telford & Wrekin Independent CQC: Good 01952253714
- The Care Bureau Ltd Domiciliary Care Telford Independent CQC: Good 01952916010
Nothing matches those filters.
Order: official CQC rating only – Outstanding first, then Good. Providers cannot pay to appear higher.
Top 10 home care agencies in Telford and Wrekin by CQC rating
How we rank: only by the official CQC rating – Outstanding first, then Good, most recently inspected first. Providers cannot pay to appear here. Services the CQC has not yet rated are listed further down the page.
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Home Instead
Outstanding
TF10
Rated Outstanding for Caring and Well-led. Rating published January 2020.
-
18 Holt Coppice
Good
TF5
Rated Good in all five areas the CQC inspects. Rating published September 2026.
-
Ideal Home Care
Good
TF2
Rated Good in all five areas the CQC inspects. Rating published August 2026.
-
Advantage Healthcare West Midlands
Good
TF2
Rated Good in all five areas the CQC inspects. Rating published August 2026.
-
Neighbourly Helpers
Good
TF3
Rated Good in all five areas the CQC inspects. Rating published July 2026.
-
Lexrae Support
Good
TF1
Rated Outstanding for Caring. Rating published May 2026.
-
Phoenix Care
Good
TF1
Rated Good in all five areas the CQC inspects. Rating published June 2025.
-
Kensington Community Care Shropshire
Good
TF3
Rated Good in all five areas the CQC inspects. Rating published February 2025.
-
ICCM Ltd – Telford
Good
TF2
Rated Good overall by the CQC. Rating published July 2023.
-
Be Happy Support Registered Office
Good
TF3
Rated Good in all five areas the CQC inspects. Rating published April 2023.
Choosing home care agencies in Telford and Wrekin
Home care agencies send care workers to help with washing, dressing, meals and medication in your own home. Ask about minimum visit lengths, how continuity of carers is maintained, what happens if a carer is late, and whether the agency works with your local council. The CQC rating shows how the agency performed at its last inspection.
Frequently asked questions
How many home care agencies are there in Telford and Wrekin?
Docorix lists 61 CQC-registered home care agencies in Telford and Wrekin, taken from the Care Quality Commission register (last updated 5 October 2026).
Which home care agencies in Telford and Wrekin are rated Outstanding?
Home Instead is the only one of the home care agencies in Telford and Wrekin currently rated Outstanding by the CQC.
Where do these ratings come from?
Ratings are published by the Care Quality Commission, the independent regulator of health and adult social care in England. We show each provider’s current rating with its publication date and link to the full CQC report. Contains CQC data © Care Quality Commission.
