There are 47 CQC-registered home care agencies in West Suffolk (including Bury St Edmunds, Newmarket and Haverhill) listed on Docorix. 29 currently hold a CQC rating: 25 rated Good or Outstanding, 3 Requires improvement and 1 Inadequate. 18 have not yet been rated under their current registration.
CQC register data updated 4 October 2026 · ratings link to each provider’s official CQC report
- Bury Home Care Council-run CQC: Outstanding 01284758561
- Haverhill Community Care Independent CQC: Outstanding 07379007008
- Hilltop House (Domiciliary Care) Independent CQC: Outstanding 01284724979
- Trinity Homecare (East of England) Independent CQC: Outstanding 01284756516
- 6A Clock Tower Mews Independent CQC: Good 01638676547
- Blackbourne View Independent CQC: Good 01359235135
- Cambridge Care Company Independent CQC: Good 01638561100
- Dimensions Essex and Suffolk Domiciliary Care Office Independent CQC: Good 03003039004
- Harmony Homecare Suffolk Independent CQC: Good 01284663006
- Helping Hands Bury St Edmunds Independent CQC: Good 01284334049
- Highworth Care Independent CQC: Good 07932333360
- Home Instead Bury St Edmunds Independent CQC: Good 01284658100
- Housing 21 – Shearman Court Independent CQC: Good 03701924015
- Inspire Social Care Independent CQC: Good 07780562943
- Lifetree Homecare Independent CQC: Good 01284330379
- Mencap – West Suffolk Domiciliary Care Agency Charity / not-for-profit CQC: Good 01284719692
- NAS Community Services (East Anglia) Charity / not-for-profit CQC: Good 01638717661
- Oxlip House Charity / not-for-profit CQC: Good 01284764864
- PentaCare (West Suffolk) Independent CQC: Good 01284336136
- PnS Domiciliary Services Independent CQC: Good 01284724223
- Royale Homecare Independent CQC: Good 07888937229
- Time2Care (BSE) Independent CQC: Good 03331212126
- Warren Homecare Independent CQC: Good 01638505762
- Willowcare (Suffolk) Independent CQC: Good 01842819591
- Yourlife (Bury) Independent CQC: Good 01284760489
- Availl (Bury St Edmunds) Independent CQC: Requires improvement 01284630575
- FitzRoy Supported Living Suffolk Charity / not-for-profit CQC: Requires improvement 07896891174
- Link Medical Staffing Solutions Ltd Haverhill Branch Independent CQC: Requires improvement 02038661182
- Lav Care Services- East of Anglia Independent CQC: Inadequate 01223398500
- Active Care In The Home – ACM Independent Not yet rated 01732779353
Nothing matches those filters.
Order: official CQC rating only – Outstanding first, then Good. Providers cannot pay to appear higher.
Top 10 home care agencies in West Suffolk by CQC rating
How we rank: only by the official CQC rating – Outstanding first, then Good, most recently inspected first. Providers cannot pay to appear here. Services the CQC has not yet rated are listed further down the page.
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Haverhill Community Care
Outstanding
CB9
Rated Outstanding for Caring and Well-led. Rating published November 2023.
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Hilltop House (Domiciliary Care)
Outstanding
IP32
Rated Outstanding for Caring and Well-led. Rating published April 2020.
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Bury Home Care
Outstanding
IP33
Rated Outstanding for Responsive and Well-led. Rating published July 2019.
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Trinity Homecare (East of England)
Outstanding
IP29
Rated Outstanding for Responsive and Well-led. Rating published December 2018.
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Time2Care (BSE)
Good
CB8
Rated Good in all five areas the CQC inspects. Rating published July 2026.
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PentaCare (West Suffolk)
Good
IP33
Rated Good in all five areas the CQC inspects. Rating published May 2026.
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Yourlife (Bury)
Good
IP33
Rated Good overall by the CQC. Rating published November 2025.
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Harmony Homecare Suffolk
Good
CB8
Rated Good in all five areas the CQC inspects. Rating published September 2024.
-
Warren Homecare
Good
IP28
Rated Good in all five areas the CQC inspects. Rating published June 2023.
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Home Instead Bury St Edmunds
Good
IP33
Rated Good in all five areas the CQC inspects. Rating published February 2023.
Choosing home care agencies in West Suffolk
Home care agencies send care workers to help with washing, dressing, meals and medication in your own home. Ask about minimum visit lengths, how continuity of carers is maintained, what happens if a carer is late, and whether the agency works with your local council. The CQC rating shows how the agency performed at its last inspection.
Frequently asked questions
How many home care agencies are there in West Suffolk?
Docorix lists 47 CQC-registered home care agencies in West Suffolk, taken from the Care Quality Commission register (last updated 4 October 2026).
Which home care agencies in West Suffolk are rated Outstanding?
4 are currently rated Outstanding by the CQC: Bury Home Care, Haverhill Community Care, Hilltop House (Domiciliary Care) and Trinity Homecare (East of England).
Where do these ratings come from?
Ratings are published by the Care Quality Commission, the independent regulator of health and adult social care in England. We show each provider’s current rating with its publication date and link to the full CQC report. Contains CQC data © Care Quality Commission.
