Phoenix Care Support Services is a CQC-registered home care agency in Romford and registered since January 2020.
Care and support offered: Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment.
Contact the provider directly to check availability, eligibility and costs – this information changes and is best confirmed with them.
CQC inspection rating
Requires improvement Overall rating, published 13 April 2022
- SafeRequires improvement
- EffectiveRequires improvement
- CaringRequires improvement
- ResponsiveRequires improvement
- Well-ledRequires improvement
View the full CQC profile and inspection reports. Contains CQC data © Care Quality Commission. CQC location ID 1-8251228746. Always check the CQC website for the latest rating. This listing is built from the CQC’s public register and has not been checked or claimed by the provider.
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Good to know: paying for care at home
- A needs assessment is freeIt works out what care you need, and anyone can ask their council for one.
- £23,250 is the lineIn England you usually pay for your own care if your savings are above £23,250. If they fall below that, your council might be able to help.
- Your home is safeYou will not have to sell your home to pay for help in your own home.
- NHS continuing healthcare is free and not means-testedSome people with long-term complex health needs qualify for care arranged and funded solely by the NHS, in their own home or in a care home. It starts with a checklist, then a full assessment.
This is general guidance for England, not information about this provider. Source: NHS – Paying for your own care; NHS – NHS continuing healthcare. Checked 4 October 2026.
