There are 15 CQC-registered home care agencies in Durham (including Brandon and Byshottles, Framwellgate Moor and Sacriston) listed on Docorix. 14 currently hold a CQC rating: 14 rated Good or Outstanding, 0 Requires improvement and 0 Inadequate. 1 has not yet been rated under its current registration.
CQC register data updated 6 October 2026 · ratings link to each provider’s official CQC report
- Crescent Homecare Independent CQC: Outstanding 01913731538
- Home Instead Durham Independent CQC: Outstanding 01913744041
- Care and Protect UK Independent CQC: Good 01913755715
- Dale Care Durham Independent CQC: Good 01388768271
- Excellence Home Care Independent CQC: Good 01642054500
- Helping Hands Durham Independent CQC: Good 01913499930
- MMAB Healthcare- MMAB Consulting Independent CQC: Good 01913804370
- Potens Dipton Supported Living and Outreach Independent CQC: Good 01913980032
- Second to None Care Independent CQC: Good 01913897808
- Social Return Case Management Independent CQC: Good 01913750256
- St Anne’s Community Services – Durham DCA Charity / not-for-profit CQC: Good 01913782538
- The Integration Trust Charity / not-for-profit CQC: Good 01913783976
- YS Services Limited trading as Embracing Care Independent CQC: Good 01913718999
- Yeshua Healthcare Independent CQC: Good 01913670414
- Almond Flex Care Independent Not yet rated 07926578539
Nothing matches those filters.
Order: official CQC rating only – Outstanding first, then Good. Providers cannot pay to appear higher.
Top 10 home care agencies in Durham by CQC rating
How we rank: only by the official CQC rating – Outstanding first, then Good, most recently inspected first. Providers cannot pay to appear here. Services the CQC has not yet rated are listed further down the page.
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Home Instead Durham
Outstanding
DH1
Rated Outstanding for Caring and Well-led. Rating published November 2023.
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Crescent Homecare
Outstanding
DH7
Rated Outstanding for Caring and Well-led. Rating published September 2018.
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Social Return Case Management
Good
DH1
Rated Good in all five areas the CQC inspects. Rating published November 2025.
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MMAB Healthcare- MMAB Consulting
Good
DH7
Rated Good in all five areas the CQC inspects. Rating published July 2025.
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Care and Protect UK
Good
DH7
Rated Good in all five areas the CQC inspects. Rating published February 2024.
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Helping Hands Durham
Good
DH1
Rated Good in all five areas the CQC inspects. Rating published September 2023.
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Dale Care Durham
Good
DH7
Rated Good in all five areas the CQC inspects. Rating published March 2023.
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St Anne’s Community Services – Durham DCA
Good
DH7
Rated Good in all five areas the CQC inspects. Rating published March 2023.
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Yeshua Healthcare
Good
DH1
Rated Good in all five areas the CQC inspects. Rating published February 2023.
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Excellence Home Care
Good
DH7
Rated Good in all five areas the CQC inspects. Rating published September 2022.
Choosing home care agencies in Durham
Home care agencies send care workers to help with washing, dressing, meals and medication in your own home. Ask about minimum visit lengths, how continuity of carers is maintained, what happens if a carer is late, and whether the agency works with your local council. The CQC rating shows how the agency performed at its last inspection.
Frequently asked questions
How many home care agencies are there in Durham?
Docorix lists 15 CQC-registered home care agencies in Durham, taken from the Care Quality Commission register (last updated 6 October 2026).
Which home care agencies in Durham are rated Outstanding?
2 are currently rated Outstanding by the CQC: Crescent Homecare and Home Instead Durham.
Where do these ratings come from?
Ratings are published by the Care Quality Commission, the independent regulator of health and adult social care in England. We show each provider’s current rating with its publication date and link to the full CQC report. Contains CQC data © Care Quality Commission.
