There are 25 CQC-registered care homes in Norwich listed on Docorix. 20 currently hold a CQC rating: 14 rated Good or Outstanding, 6 Requires improvement and 0 Inadequate. 5 have not yet been rated under their current registration. Together they are registered for 948 beds.
CQC register data updated 4 October 2026 · ratings link to each provider’s official CQC report
- Chiswick House Independent CQC: Outstanding 01603507111
- Highwater House Charity / not-for-profit CQC: Outstanding 01603766627
- St John’s House Independent CQC: Outstanding 01603299000
- Bishop Herbert House Independent CQC: Good 01603620710
- Harvey Lane Independent CQC: Good 01603304655
- Heathcote Independent CQC: Good 01603625639
- Ivy Court Independent CQC: Good 08082020478
- Kemps Place Independent CQC: Good 01603301090
- Laurel Lodge Care Home Independent CQC: Good 01603502371
- Point House Independent CQC: Good 01603427249
- Shaftesbury John Grooms Court Charity / not-for-profit CQC: Good 01603429400
- St Clements Nursing Home Independent CQC: Good 01603427487
- The Hawthorns Care Home Independent CQC: Good 01603452302
- Woodside House Independent CQC: Good 01603702002
- Bay Tree House Independent CQC: Requires improvement 01603503528
- Cromwell House Charity / not-for-profit CQC: Requires improvement 01603625961
- Ellacombe Independent CQC: Requires improvement 01603519730
- Mayflower Court Independent CQC: Requires improvement 01603594060
- Mountfield Independent CQC: Requires improvement 01603576180
- Whitehall Lodge Residential Home Independent CQC: Requires improvement 01603618332
- Corton House Charity / not-for-profit Not yet rated 01603978001
- Hillcrest Independent Not yet rated 01603626073
- Mousehold View Care Home Independent Not yet rated 01603550021
- Talbot Care Services Independent Not yet rated 01603789450
- Twin Oaks Nursing Home Independent Not yet rated 01603743195
Nothing matches those filters.
Order: official CQC rating only – Outstanding first, then Good. Providers cannot pay to appear higher.
Top 10 care homes in Norwich by CQC rating
How we rank: only by the official CQC rating – Outstanding first, then Good, most recently inspected first. Providers cannot pay to appear here. Services the CQC has not yet rated are listed further down the page.
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St John’s House
Outstanding
NR2
Rated Outstanding for Responsive and Well-led. Rating published May 2023.
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Highwater House
Outstanding
NR2
Rated Outstanding for Caring and Well-led. Rating published March 2019.
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Chiswick House
Outstanding
NR2
Rated Outstanding for Caring and Well-led. Rating published December 2018.
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Heathcote
Good
NR2
Rated Outstanding for Caring. Rating published August 2026.
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Harvey Lane
Good
NR7
Rated Good in all five areas the CQC inspects. Rating published July 2026.
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Ivy Court
Good
NR5
Rated Good overall by the CQC. Rating published January 2025.
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Shaftesbury John Grooms Court
Good
NR3
Rated Good overall by the CQC. Rating published December 2019.
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Laurel Lodge Care Home
Good
NR2
Rated Good in all five areas the CQC inspects. Rating published September 2019.
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The Hawthorns Care Home
Good
NR2
Rated Good in all five areas the CQC inspects. Rating published March 2019.
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Point House
Good
NR3
Rated Good in all five areas the CQC inspects. Rating published March 2019.
Choosing care homes in Norwich
When comparing care homes, start with the CQC rating and the date it was published, then visit in person at different times of day. Ask how staff support people with needs like yours, what the fees include and how they change, and whether the home accepts local authority or NHS Continuing Healthcare funding. Homes with nursing care have registered nurses on site around the clock; residential homes provide personal care only.
Frequently asked questions
How many care homes are there in Norwich?
Docorix lists 25 CQC-registered care homes in Norwich, taken from the Care Quality Commission register (last updated 4 October 2026).
Which care homes in Norwich are rated Outstanding?
3 are currently rated Outstanding by the CQC: Chiswick House, Highwater House and St John’s House.
Where do these ratings come from?
Ratings are published by the Care Quality Commission, the independent regulator of health and adult social care in England. We show each provider’s current rating with its publication date and link to the full CQC report. Contains CQC data © Care Quality Commission.
