There are 14 CQC-registered home care agencies in St Austell (including Roche, Carlyon and St. Mewan) listed on Docorix. 12 currently hold a CQC rating: 12 rated Good or Outstanding, 0 Requires improvement and 0 Inadequate. 2 have not yet been rated under their current registration.
CQC register data updated 5 October 2026 · ratings link to each provider’s official CQC report
- Home Instead Mid Cornwall Independent CQC: Outstanding 01726829312
- Accomplish Group Lifestyles (South West) Independent CQC: Good 01214576860
- Alexandras Community Care St Austell Independent CQC: Good 01579342256
- Averlea Domiciliary Care Independent CQC: Good 0172666892
- Forget-Me-Not-Homecare Services Independent CQC: Good 0172677212
- Helping Hands Truro Independent CQC: Good 01872306607
- In Caring Hands Independent CQC: Good 01872302222
- Karrek Community Charity / not-for-profit CQC: Good 01726810045
- Penhellis Community Care Ltd (Roche) Independent CQC: Good 01579381005
- Promoting Independence South West Independent CQC: Good 01392982210
- Victoria Community Care (Cornwall) Independent CQC: Good 0172664364
- White River Homecare Independent CQC: Good 0172673855
- Home Not Hospital Southwest Independent Not yet rated 07507716508
- Ourway Care Independent Not yet rated 07796988996
Nothing matches those filters.
Order: official CQC rating only – Outstanding first, then Good. Providers cannot pay to appear higher.
Top 10 home care agencies in St Austell by CQC rating
How we rank: only by the official CQC rating – Outstanding first, then Good, most recently inspected first. Providers cannot pay to appear here. Services the CQC has not yet rated are listed further down the page.
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Home Instead Mid Cornwall
Outstanding
PL25
Rated Outstanding for Caring and Responsive. Rating published April 2026.
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Karrek Community
Good
PL25
Rated Outstanding for Well-led. Rating published November 2025.
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Promoting Independence South West
Good
PL26
Rated Good in all five areas the CQC inspects. Rating published October 2021.
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Averlea Domiciliary Care
Good
PL26
Rated Good in all five areas the CQC inspects. Rating published May 2020.
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Accomplish Group Lifestyles (South West)
Good
PL25
Rated Outstanding for Responsive. Rating published March 2020.
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White River Homecare
Good
PL25
Rated Good in all five areas the CQC inspects. Rating published February 2020.
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Helping Hands Truro
Good
PL26
Rated Good in all five areas the CQC inspects. Rating published February 2020.
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In Caring Hands
Good
PL26
Rated Good in all five areas the CQC inspects. Rating published January 2020.
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Forget-Me-Not-Homecare Services
Good
PL25
Rated Good in all five areas the CQC inspects. Rating published January 2019.
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Penhellis Community Care Ltd (Roche)
Good
PL26
Rated Good in all five areas the CQC inspects. Rating published October 2018.
Choosing home care agencies in St Austell
Home care agencies send care workers to help with washing, dressing, meals and medication in your own home. Ask about minimum visit lengths, how continuity of carers is maintained, what happens if a carer is late, and whether the agency works with your local council. The CQC rating shows how the agency performed at its last inspection.
Frequently asked questions
How many home care agencies are there in St Austell?
Docorix lists 14 CQC-registered home care agencies in St Austell, taken from the Care Quality Commission register (last updated 5 October 2026).
Which home care agencies in St Austell are rated Outstanding?
Home Instead Mid Cornwall is the only one of the home care agencies in St Austell currently rated Outstanding by the CQC.
Where do these ratings come from?
Ratings are published by the Care Quality Commission, the independent regulator of health and adult social care in England. We show each provider’s current rating with its publication date and link to the full CQC report. Contains CQC data © Care Quality Commission.
