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Home care agencies in County Durham

There are 56 CQC-registered home care agencies in County Durham (including Brandon and Byshottles, Great Aycliffe and Spennymoor) listed on Docorix. 46 currently hold a CQC rating: 42 rated Good or Outstanding, 4 Requires improvement and 0 Inadequate. 10 have not yet been rated under their current registration.

CQC register data updated 6 October 2026 · ratings link to each provider’s official CQC report

  • Outstanding3
  • Good39
  • Requires improvement4
  • Inadequate0
  • Not yet rated10
Showing 30 of 56
  1. Crescent Homecare Home care agency · Durham Independent CQC: Outstanding 01913731538
  2. Home Instead Durham Home care agency · Durham Independent CQC: Outstanding 01913744041
  3. ROC Support Network Home care agency · Newton Aycliffe Independent CQC: Outstanding 01325310009
  4. Accept Care Home care agency · Stanley Independent CQC: Good 01207437020
  5. Beechfield Care & Support Home care agency · Newton Aycliffe Independent CQC: Good 01325317209
  6. Blossom Home Care Durham Home care agency · Newton Aycliffe Independent CQC: Good 07754183645
  7. Brisca Healthcare Home care agency · Wingate Independent CQC: Good 01913805522
  8. CEL Homecare North East Home care agency · Consett Independent CQC: Good 01207500142
  9. Care and Protect UK Home care agency · Durham Independent CQC: Good 01913755715
  10. Comfort Call Durham Home care agency · Peterlee Independent CQC: Good 01915181159
  11. Dale Care Durham Home care agency · Durham Independent CQC: Good 01388768271
  12. Deaconstar Home care agency · Bishop Auckland Independent CQC: Good 01388663662
  13. Essential Care and Support Home care agency · Seaham Independent CQC: Good 01913896337
  14. Excellence Home Care Home care agency · Durham Independent CQC: Good 01642054500
  15. Extra Care Home care agency · Spennymoor Council-run CQC: Good 03000269062
  16. Helping Hands Durham Home care agency · Durham Independent CQC: Good 01913499930
  17. Human Support Group Limited – Appleton Lodge Home care agency · Spennymoor Independent CQC: Good 01913896308
  18. Infinite Homecare Home care agency · Consett Independent CQC: Good 07435232700
  19. Kelly Park Home care agency · Consett Independent CQC: Good 01207580091
  20. MMAB Healthcare- MMAB Consulting Home care agency · Durham Independent CQC: Good 01913804370
  21. Medsolve (UK) Home care agency · Chester-le-Street Independent CQC: Good 01913385713
  22. My Choice Home Care Home care agency · Consett Independent CQC: Good 01207507007
  23. New Vision Care Services Home care agency · Chester-le-Street Independent CQC: Good 01913664386
  24. North East Autism Society Home care agency · Chester-le-Street Charity / not-for-profit CQC: Good 01914109974
  25. Office NE Home care agency · Chester-le-Street Independent CQC: Good 07710701251
  26. Orchard Home Care Services Home care agency · Chester-le-Street Independent CQC: Good 01913890072
  27. Perfect Care – Durham Home Care Home care agency · Spennymoor Independent CQC: Good 01388420145
  28. Positive Care and Support Home care agency · Bishop Auckland Independent CQC: Good 01388335265
  29. Potens Dipton Supported Living and Outreach Home care agency · Durham Independent CQC: Good 01913980032
  30. Premier Community Care Home care agency · Bishop Auckland Independent CQC: Good 01388458991

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Order: official CQC rating only – Outstanding first, then Good. Providers cannot pay to appear higher.

Top 10 home care agencies in County Durham by CQC rating

How we rank: only by the official CQC rating – Outstanding first, then Good, most recently inspected first. Providers cannot pay to appear here. Services the CQC has not yet rated are listed further down the page.

  1. Home Instead Durham Outstanding DH1

    Rated Outstanding for Caring and Well-led. Rating published November 2023.

  2. ROC Support Network Outstanding DL5

    Rated Outstanding for Safe, Effective, Caring, Responsive and Well-led. Rating published November 2021.

  3. Crescent Homecare Outstanding DH7

    Rated Outstanding for Caring and Well-led. Rating published September 2018.

  4. Quality + Care Solutions Good SR8

    Rated Good in all five areas the CQC inspects. Rating published July 2026.

  5. Medsolve (UK) Good DH3

    Rated Good in all five areas the CQC inspects. Rating published February 2026.

  6. TLC Community Services Good DH7

    Rated Good in all five areas the CQC inspects. Rating published January 2026.

  7. New Vision Care Services Good DH3

    Rated Good in all five areas the CQC inspects. Rating published January 2026.

  8. Social Return Case Management Good DH1

    Rated Good in all five areas the CQC inspects. Rating published November 2025.

  9. RCS Domiciliary Agency Good DL14

    Rated Good in all five areas the CQC inspects. Rating published September 2025.

  10. Brisca Healthcare Good TS28

    Rated Good in all five areas the CQC inspects. Rating published August 2025.

Choosing home care agencies in County Durham

Home care agencies send care workers to help with washing, dressing, meals and medication in your own home. Ask about minimum visit lengths, how continuity of carers is maintained, what happens if a carer is late, and whether the agency works with your local council. The CQC rating shows how the agency performed at its last inspection.

Frequently asked questions

How many home care agencies are there in County Durham?

Docorix lists 56 CQC-registered home care agencies in County Durham, taken from the Care Quality Commission register (last updated 6 October 2026).

Which home care agencies in County Durham are rated Outstanding?

3 are currently rated Outstanding by the CQC: Crescent Homecare, Home Instead Durham and ROC Support Network.

Where do these ratings come from?

Ratings are published by the Care Quality Commission, the independent regulator of health and adult social care in England. We show each provider’s current rating with its publication date and link to the full CQC report. Contains CQC data © Care Quality Commission.